Glasgow EPB Promotions Terms and Conditions
Effective Date: April 1, 2025
These Terms and Conditions govern the promotional offers provided by Glasgow EPB (“GEPB”) for new and existing internet customers. By participating in these promotions, customers agree to the following terms:
Free 30-Day Trial of Gigabit Internet
Eligibility:
- Available to all new GEPB Fiber Internet customers.
- Offer applies to new connections to the GEPB fiber network only.
Terms:
- The 30-day trial begins on the date of service activation.
- After 30 days, regular monthly rates will apply unless the customer cancels before the trial period ends.
- Any equipment fees or additional services beyond the basic gigabit internet plan may still apply.
- Limit one trial per household.
- Standard GEPB service agreement terms apply.
Monthly Drawing for Free Year of Internet Service
Eligibility:
- Open to all new GEPB internet customers who have not had GEPB internet service within the previous 30 days.
- Customer must activate a new GEPB internet connection during the promotional period.
Drawing Details:
- One winner will be randomly selected each month.
- Winner will receive a free year (12 billing cycles) of GEPB internet service.
- Prize includes Gigabit (1Gbps) service for Fiber customers and 300Mbps download/20Mbps upload for Hybrid Fiber Coaxial (HFC) customers.
- Prize is non-transferable and has no cash value.
- Winners are responsible for any additional services, equipment fees, or charges beyond the provided internet service.
- Customers remain subject to GEPB’s standard service agreement.
- GEPB reserves the right to verify eligibility before awarding the prize.
Referral Program for Existing Customers
Eligibility:
- Open to all existing GEPB internet customers.
- The new referred customer must activate GEPB internet service and provide the referring customer’s name and address at the time of setup.
- Referred customer must not have had an active GEPB internet service within the previous 30 days.
- GEPB employees and their immediate family members are not eligible.
Referral Credit:
- Referring customers will receive a one-time $50 credit applied to their next bill.
- Credit is applied only after the referred customer’s service is activated.
- Limit one referral credit per new customer activation.
- There is no cap on the number of referral credits an existing customer can earn.
- Referral credits have no cash value and cannot be transferred.
General Terms for All Promotions
- Promotions are subject to change or termination at GEPB’s discretion without prior notice.
- GEPB reserves the right to disqualify any participant found to be in violation of the terms.
- All services are subject to GEPB’s standard service agreement and policies.
- Fraudulent participation or abuse of promotions may result in the forfeiture of promotional benefits and potential service termination.
- Additional terms and conditions may apply as determined by GEPB.
For any questions regarding these promotions, please contact Glasgow EPB marketing and communications at (270) 651-8341.